Terms of Use
Terms of Use

Healthcare Horizons™
Effective Date: February 17th, 2026
Last Updated: February 17th, 2026

1. ACCEPTANCE OF TERMS

Welcome to healthcarehorizons.com (the “Website”), operated by Healthcare Horizons, LLC (“Healthcare Horizons,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our Website.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Website.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

2. USE OF THE WEBSITE

2.1 Permitted Use

You may use this Website for lawful purposes only and in accordance with these Terms. The Website is intended to provide information about our healthcare claims auditing services for self-insured employers and to allow prospective clients and interested parties to contact us.

2.2 Prohibited Conduct

You agree not to:

  • Use the Website in any way that violates any applicable federal, state, local, or international law or regulation;
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website;
  • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website;
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website;
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack
  • Otherwise attempt to interfere with the proper working of the Website;
  • Use the Website to transmit, or procure the sending of, any advertising or promotional material without our prior written consent; or
  • Impersonate or attempt to impersonate Healthcare Horizons, a Healthcare Horizons employee, another user, or any other person or entity.
3. INTELLECTUAL PROPERTY RIGHTS

3.1 Ownership

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection and arrangement, and the Healthcare Horizons trademark and logo) are owned by Healthcare Horizons, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

3.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website for your personal, non-commercial use. This license does not include any right to:

  • Modify or copy the materials on the Website;
  • Use the materials for any commercial purpose or for any public display;
  • Remove any copyright or other proprietary notations from the materials; or
  • Transfer the materials to another person or “mirror” the materials on any other server.

3.3 Downloadable Resources

You may download resources, case studies, whitepapers, and other materials made available on the Website for your personal or internal business use, provided that you:

  • Do not modify the materials in any way;
  • Retain all copyright and other proprietary notices contained in the original materials; and
  • Do not redistribute, sell, or commercially exploit the materials.

3.4 Trademarks

The Healthcare Horizons™ name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Healthcare Horizons or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

4. USER SUBMISSIONS

4.1 Information You Provide

When you submit information through our contact form, newsletter signup, or any other feature on the Website, you grant Healthcare Horizons a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, and display such information exclusively for the purposes of responding to your inquiry, providing you with information about our services, and improving our Website and services.

4.2 Responsibility for Submissions

You are solely responsible for the information you submit through the Website. You represent and warrant that:

  • You own or have the necessary rights to provide the information you submit
  • The information is accurate and not misleading
  • The information does not violate these Terms or any applicable law

4.3 No Confidential Information

Do not submit any confidential, proprietary, or Protected Health Information (PHI) through the Website. Any information you submit through the Website’s contact forms or other features will not be treated as confidential. For discussions involving confidential business or healthcare information, please contact us directly at (800) 646-9987 to establish appropriate confidentiality protections.

5. PRIVACY

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://healthcarehorizons.com/privacy-policy/ to understand our practices regarding the collection, use, and disclosure of your personal information.

6. THIRD-PARTY WEBSITES AND CONTENT

The Website may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party website linked from our Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

7. DISCLAIMER OF WARRANTIES

THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, HEALTHCARE HORIZONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE WEBSITE’S CONTENT;
  • WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; OR
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED.

The information provided on the Website is for general informational purposes only and should not be construed as professional advice. The Website is not intended to provide, and should not be relied upon for, legal, tax, accounting, or investment advice. You should consult your own professional advisors before making any decisions based on information obtained from the Website.

Healthcare Horizons makes no representations or warranties about the suitability, reliability, timeliness, or accuracy of the information contained on the Website for any purpose.

8. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HEALTHCARE HORIZONS, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
  • LOSS OF PROFITS, REVENUE, DATA, OR USE;
  • DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE; OR
  • DAMAGES ARISING FROM ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

9. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Healthcare Horizons, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

  • Your violation of these Terms;
  • Your use of the Website
  • Your violation of any rights of another person or entity
  • Any information you submit through the Website
10. NO PROFESSIONAL RELATIONSHIP

The content on this Website is for informational purposes only and does not create a professional services relationship between you and Healthcare Horizons. The information provided should not be considered as professional advice or a substitute for consultation with qualified professionals.

Our audit services and professional relationships are governed by separate written service agreements. Use of this Website does not constitute engagement of Healthcare Horizons’ services.

11. GEOGRAPHIC RESTRICTIONS

Healthcare Horizons is based in the state of Tennessee in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

12. GOVERNING LAW AND JURISDICTION

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms or relating to the Website shall be brought exclusively in the federal or state courts located in Tennessee, and you hereby consent to personal jurisdiction and venue in such courts.

13. DISPUTE RESOLUTION

13.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at:

Healthcare Horizons
Legal Department / Dispute Resolution Email: legal@healthcarehorizons.com
Phone: (800) 646-9987

13.2 Arbitration Agreement

If we cannot resolve the dispute informally, you and Healthcare Horizons agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Website (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

You acknowledge and agree that you and Healthcare Horizons are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding.

The arbitration will be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitrator shall be bound by these Terms. All issues are for the arbitrator to decide, including issues relating to the scope, enforcement, and arbitrability of this arbitration agreement.

The arbitration will be conducted in Tennessee, or another mutually agreeable location. Each party will be responsible for paying any AAA filing, administrative, and arbitrator fees in accordance with AAA rules.

14. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Healthcare Horizons regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

15. WAIVER AND SEVERABILITY

No waiver by Healthcare Horizons of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Healthcare Horizons to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

16. CHANGES TO THE WEBSITE

We reserve the right to withdraw or amend the Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period.

17. CONTACT INFORMATION

If you have any questions, comments, or concerns regarding these Terms of Use, please contact us at:

Healthcare Horizons, LLC
Legal Department
Email: legal@healthcarehorizons.com
Phone: (800) 646-9987
Address: Healthcare Horizons, LLC
800 S. Gay Street, Suite 1600
Knoxville, TN 37929