For nearly thirty years we have had the opportunity to work with a wonderful group of clients in multiple industries across the country. We are thankful for their confidence in our services, and we are equally thankful and humbled by their words of appreciation. Read below for a sampling of the kind affirmation we have received.
Why Our Clients are Thankful for Us
Thoroughness
Our comprehensive claims review means that we find more errors than random sample audits do – returning more dollars to our clients. When we say Every Claim, we mean it.
“If there is an issue, Healthcare Horizons is going to find it.”
“Healthcare Horizons looks at issues that few other vendors address.”
Exceptional Communications
We know that audits are our business, not yours. We also know that you have a final responsibility to understand the process and make the decisions that result in the best ROI. Our detailed reports and interaction with our senior auditors mean you get the information you need in a way you can understand.
“Thank you for providing the updated report. I appreciate your efforts and commend you for your diligence and commitment to completing the task.”
Attention to Detail
With experienced auditors teaming with technology advances, we spot red flags that are often missed. We are familiar with errors stemming from human mistakes, systemic process fallacies and fraud. When you know what you’re looking for, you have a better chance of finding it!
“This has been the highest quality of audit performed on our behalf.”
Professionalism
We know that our clients are working with other professionals to administer their self-funded healthcare plans. When errors are found, it’s important to remember that everyone makes mistakes. The essential next step is to work with all parties to fix the problem and reimburse the company.
“Our experience has shown that we can trust Healthcare Horizons not to disrupt our relationship with our third-party administrator.”
Flexibility
Time is money and money is what keeps you in business. While our clients can be involved in the audit process as much or as little as they would like, most of them find that once they give Healthcare Horizons the go ahead, they can simply look forward to reports and receiving their returned dollars.
“We use Healthcare Horizons on an annual basis and are grateful for the minimal time commitment required on our part to monitor our plan.”
”I appreciate your flexibility in accommodating my schedule for a future discussion of the final report.”
“One reason we selected Healthcare Horizons was due to their timely responses and level of commitment.”
Our Commitment to You
We are thankful for our relationships with our clients. Some have become more than business acquaintances and are now friends. This happens as a direct result of our company philosophy.
“We will never lose sight of the fact that our clients are the very heart of our business, and that our success hinges upon theirs. This is why client satisfaction is a key focus of our company, and why we make outstanding service our top priority.”
If you are ready to make sure you are not overpaying on healthcare claims, we would be thankful for the opportunity to help. Contact us for a complimentary evaluation. 800-646-9987