Access to our leadership assures you that your business is important to us.
In order to provide the best service possible, all audit projects are performed under the direction of our President, Randy King. Randy has been performing healthcare claims audits for self-funded employers since 1999. He has been part of the leadership team since 2003 and has served as president of Healthcare Horizons since 2014. Randy also directs all business development and strategic initiatives as president of the company and member of the Board of Directors. With more than 23 years of healthcare experience, Randy has worked with both payers and providers. He has expertise in claims auditing, big data analytics, project management, operations, and more. His experience also includes involvement in several government programs for the state of Tennessee, including the start-up of a behavioral care organization. Randy is particularly skilled at building strong business partner relationships; and under his leadership, Healthcare Horizons has recovered millions of dollars for its clients.Randy has audited dozens of carriers and third-party administrators across the country. He directs work plans, reviews deliverables, maintains communications with clients through presentations, meetings, conference calls, and emails, and provides quality assurance on all projects.
Randy earned his Master of Business Administration from the University of Tennessee, Chattanooga, and his Bachelor of Science in Finance, Summa Cum Laude, from the University of Tennessee, Knoxville.
With expertise in database management, software design, reporting development, account management, testing, and documentation, Felicia Hall brings 17 years of proven experience to her position as vice president. Because our business in the healthcare industry revolves around data, Felicia’s proven skills have been indispensable to Healthcare Horizons as we continue to handle increasing amounts of claims data for self-insured companies.
Her background includes project management for state and local juvenile justice clients, reporting development for state and government emissions requirements, and programming for a large community health system. Felicia has been with Healthcare Horizons for six years and is one of our primary SQL experts. She manages significant volumes of data, database management, and data mining for Healthcare Horizons. She also participates in all facets of claims audits to ensure that knowledge gained from the data mining process is utilized throughout our projects. Her experience in working with data reporting and testing brings a unique perspective of interpreting data to our business. Felicia has performed site visits with several third-party administrators, including UnitedHealthcare, multiple BCBS plans across the country, CIGNA, Meritain, Aetna, and others.
Felicia earned her Bachelor of Science Degree in Computer Information Systems from Carson-Newman University, Jefferson City, TN.