We use the information that we collect about you for the following purposes:

• Use of and interaction with this website:
  • To provide you with information that you request.
  • To respond to you about any comment or enquiry you have submitted.
  • To contact you regarding our services and products if a demo is requested.
• Improving and customizing this website:
  • To analyze the use of this website, and the people visiting this website in order to improve it and customize it to the needs and interests of Healthcare Horizons’s customers and website visitors.
  • To customize your use of this website and/or the content of any email newsletter or other material that we may send to you from time to time.
• For other purposes, provided we disclose this to you at the relevant time, and provided that you agree to the proposed use of your personal data.

When we use your personal information we are required to have a legal basis for doing so. There are various legal bases upon which we may rely, depending on what personal information we process and why.

The legal bases we may rely on include:

• Consent: where you have given us clear consent for us to process your personal information for a specific purpose.
• Legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations).
• Legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests).

Please contact us for further information as to which lawful basis on which we rely when processing your personal information.

We will not share your information with any third party, except as described in this Privacy Policy. There are circumstances where we may need to share some of the information we collect about you or which you provide to us for the purposes set out above – these circumstances are as follows:

• With your consent: We will disclose your information if you have explicitly agreed that we may do so. We will make this clear to you at the point at which we collect your information.
• Service providers: We use certain reputable third parties, some of whom may be located outside of the United States to provide us with certain specialized services related to this website. Our third party service providers will have access to certain information about you, but only where this is necessary in order for those third parties to provide their services to us. Where we transfer personal data to these third parties, we ask and require these third parties to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal data, and only to process personal data in accordance with our instructions and to the extent necessary to provide their services to us.
• As aggregated data: We may aggregate your personal data with similar data relating to other users of this website in order to create statistical information regarding this website and its use, which we may then share with Service providers.
• If required by law: We will disclose your information if we believe in good faith that we are permitted or required to do so by law, including in response to a court order, subpoena or other legal demand or request.
• To protect our interests: We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our employees, directors or shareholders, and/or to ensure the safety and security of this website.
• In the context of a business transfer: We may transfer your information to any person or company that acquires all or substantially all of the assets or business of Healthcare Horizons, or on a merger of our business, or in the event of our insolvency.

In common with most websites, we use cookies and other similar Internet technologies (“Cookies”).  

We use Cookies to distinguish you from other users of our Website. This helps us enhance and personalize your user experience, to monitor and improve our Website, and for other internal purposes. 

As is true of most websites, we gather certain information automatically. This information we may collect is described in detail in Annex 2.

We use the following types of cookies:

• Strictly necessary cookies. These cookies are required for the essential operation of our Website such as to authenticate you and prevent fraudulent use.
• Analytical/performance cookies. These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that you can find information easily.
• Functionality cookies. These cookies are used to recognize you when you return to our Service. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it, if any, more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

We partner with third parties to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this Website and other sites in order to provide you advertising based upon your browsing activities and interests. 

If you wish to not have this information used to serve you interest-based ads, you may opt-out by visiting the following consumer choice choice mechanisms:

• Network Advertising Initiative (NAI) self-regulatory opt-out page
• Digital Advertising Alliance (DAA) self-regulatory opt-out page and mobile application-based “AppChoices” download page
• European Interactive Digital Advertising Alliance (EDAA)’s consumer opt-out page

Please note this does not opt you out of being served ads. You will continue to receive generic ads.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site.  

Social Media. Our Website may include social media features, such as Facebook Like button and widgets such as the Share button. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted on our site or by a third party, and your interactions with these features are governed by the privacy policy of the company providing it.

We have done our best to provide you with as much information as possible about our use of cookies and similar technology. If you choose to use this website without blocking or disabling these cookies or opting out of other technologies, you will indicate your consent to our use of these technologies and to our use (in accordance with this Privacy Policy) of any personal data that we collect using these technologies.

Healthcare Horizons maintains technical, administrative, and physical safeguards that are designed to prevent unauthorized access, use or disclosure of personal information we collect or store. We regularly monitor our systems for possible vulnerabilities and attacks. However, it is not possible to guarantee the security of information transmitted over the Internet. You use the website and provide us with information at your own discretion and risk.

We do our best to give you as much choice as possible regarding the amount of information you provide to us, and the control you have over that information.

It is not necessary for you to provide us with any personal data in order to visit this website, although certain information will be collected automatically by virtue of your visit (as described above). However, if you do decide to request information from Healthcare Horizons, you can control your information in the following ways:

• Email preferences: You can unsubscribe from email newsletters and notifications (other than essential account notifications) at any time by clicking on the link at the end of each email.  You can contact us to change the email address or telephone number that you may wish us to use to communicate with you.

Cookies:  Information on how to block or disable cookies is included in the Cookies section of this Privacy Policy. Further information is available at https://www.aboutcookies.org/how-to-manage-and-delete-cookies

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your Personal Data, as further outlined below. These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom, Lichtenstein, Norway or Iceland.  In the EU, United Kingdom, Lichtenstein, Norway or Iceland, and certain other jurisdictions, you may exercise any of the rights described in this section by contacting us. Please note that we may ask you to verify your identity and location before taking further action on your request.

You may be entitled to request copies of your personal information held by us. You may also be entitled to request copies of personal information you have provided to us in machine-readable format.

Where you cannot update data yourself through an account, you have the right to ask us to correct, change, update or rectify your data.

We generally retain data for as long as needed. However, specific retention times can vary based on context of the processing we perform and on our legal obligations. You have the right to ask us to delete all or some of the personal data we hold about you.  We may need to retain some of your personal data even after you have asked us to delete it if reasonably necessary to comply with our legal obligations.

You may object to processing your personal information in some circumstances (in particular, where we don’t have to process the information to meet a contractual or other legal requirement, or where we are using the information for direct marketing).

If you object to such processing, Healthcare Horizons will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims or obligations.

Where your personal information is processed for direct marketing purposes, you may, under certain circumstances, ask Healthcare Horizons to cease processing your data for these direct marketing purposes.

Under certain circumstances, you may have the right to limit the ways in which we use your personal information.

Where you provide consent to the processing of your personal information by Healthcare Horizons, you may withdraw your consent at any time by sending a communication to Healthcare Horizons specifying the specific consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal

This website is not intended for use by children. Anyone under the age of 16 is not permitted to use this website and must not attempt to submit any personal information to us. We do not knowingly collect any personal information from any person who is under the age of 16 or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 16, we will delete this information as quickly as possible. If you have reason to believe that we may have collected any such personal data, please notify us immediately.

We may occasionally update this Privacy Policy, and when we do so, we will also revise the Effective Date set out below. Any changes to our Privacy Policy will always be available here so that website visitors are always aware of what information we gather, and how we might use and share that information. Please be sure to check back here from time to time to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated by posting a notice of the change on this website.

If you have questions or complaints about this Privacy Policy or our practices, or want to know what information we store about you, please contact or write to us at:

Data Protection Officer, Brylee Trew, at legal@wordpress-1541024-5954834.cloudwaysapps.com. 

Communications can also be addressed to:

Healthcare Horizons, LLC
800 S. Gay Street, Suite 1600
Knoxville, TN 37929

If you decide that you do not want us to use your information in the manner described in the Privacy Policy, please do not use this website.

Effective Date: February 17th, 2026