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woman with toilet paper

Relationship Rx: Ignoring Root-Cause Errors is Like Having the Same Argument Over and Over

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woman with toilet paperIf you are like most people, you sometimes deal with complicated relationships. The demise of a partnership often comes down to a lack of communication, especially about sensitive issues. Facing Relationship Reality head-on takes courage when we would rather just stick our heads in the sand! However, if you want your relationships to thrive … it’s time to get real.

How irritating is it to have that same old argument with your significant other? Even if it is just about how to put the toilet paper roll on “correctly.” (FYI, the Cottonelle Roll Poll reports that 72 percent of people hang the toilet paper with the first sheet going OVER the roll.). Revisiting the same issue over and over again can cost your relationship over time. In the healthcare claims auditing business, we call those mistakes systemic or root-cause errors. They can cost your business thousands or even millions of dollars over time. Wouldn’t you want to know about those kinds of errors so you can correct them and put the money saved back into your pocket?

When you choose a random sample healthcare claims audit, you have little to no chance of uncovering a systemic error that has been multiplying over time and costing you money. However, with the Healthcare Horizons 100% Difference comprehensive audit, we look at each and every claim and ensure that systemic errors are identified and corrected. We even help you recoup the lost money and add it back to your bottom line.   

In relationships, as in business, when you know better, you do better. And doing better leads to more happily-ever-afters, of which we are big fans! When you can save your company thousands of dollars, it makes solving the toilet paper argument look much more doable.

The Difference is in Knowing.

To learn more about our approach to healthcare claims auditing, visit Healthcare Horizons or contact us at hhadmin@healthcarehorizons.com to discuss a free healthcare claims audit assessment.

Randy King is president of Healthcare Horizons Consulting Group, Inc., which has performed healthcare claims audits since 1999. Trusted partner. Uncompromising accuracy. Superior personal service. Recovering millions of dollars for some of the world’s largest employers.

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