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The Benefits Blues: When Service Isn’t Enough, How Can Brokers Differentiate Themselves?

Benefits Blues

According to this month’s Employee Benefit Adviser article, The Secret to Differentiation and Building Competitive Advantage, providing “great service” to your clients is not enough. It only gets you in the game. “No, you have to be more creative than that. What will make you invaluable to your clients? What will cause third-party centers of … Read more

The Benefits Blues: Is Looking for Ways to Contain Healthcare Costs Giving You a Headache?

The Benefits Blues: Is Looking for Ways to Contain Healthcare Costs Giving You a Headache?

We understand that the complexity and constant change in the industry can cause headaches for benefit managers and brokers. We are here to provide a solution. Since healthcare benefits are often the second largest expenditure for companies after payroll, it’s a natural go-to when CEOs are looking for cost containment measures. When your CEO comes … Read more

Relationship Rx: Ignoring Root-Cause Errors is Like Having the Same Argument Over and Over

woman with toilet paper

If you are like most people, you sometimes deal with complicated relationships. The demise of a partnership often comes down to a lack of communication, especially about sensitive issues. Facing Relationship Reality head-on takes courage when we would rather just stick our heads in the sand! However, if you want your relationships to thrive … … Read more

Gratitude is Our Attitude

Gratitude

As the holiday season commences and 2018 draws to a close, we at Healthcare Horizons are mindful of our relationships with our clients and the ways that we can bring added value to those relationships. As the most people-centered, trusted healthcare claims audit firm in the nation focused exclusively on self-insured employers, our No. 1 … Read more

Healthcare Horizons Celebrates 25th Anniversary

25th Year Anniversary Ribbon

The Difference is in Knowing In 2018, Healthcare Horizons celebrates its 25th year in the healthcare industry. The company specializes in comprehensive healthcare claims audits, designed to identify and correct claims errors that can account for 1 to 3 percent of an employer’s overall healthcare spend. “Many employers choose to self-insure their employees’ medical expenses … Read more

Leave your business to chance? Not a chance!

Sometimes self-insured employers are unaware of the fine print buried in the service agreements they sign with their third-party administrators (TPAs).  That fine print can leave them vulnerable to costly mistakes. Recently, Healthcare Horizons worked with a local county government. The contract limited the county to conducting only random sample audits of their healthcare claims. … Read more

Remembering People & Relationships, Tribute for Memorial Day

Memorial Day is a nationwide day of remembrance for those who have died in service of the United States of America. While the practice of decorating soldiers’ graves with flowers is an old custom, a more formalized Memorial Day was borne out of the Civil War and a desire to honor the more than 600,000 … Read more

Healthcare Horizons Receives Security Certification

Safeguarding our patients’ electronic protected information (ePHI) is of the utmost important to us, which is why we work with Sword & Shield Enterprise Security to ensure that Healthcare Horizons stays up-to-date with the ever-changing landscape of HIPAA compliance. We are pleased to share our most recent Certificate of Attestation through Sword & Shield’s HIPAA … Read more

An Interview with Randy King

Interviewer: Randy King is the president of Healthcare Horizons Consulting Group. Randy, what is Healthcare Horizons and why do organizations choose your firm to help them? Randy King: At Healthcare Horizons, we focus exclusively on providing healthcare claim audits for self-insured employers. Self-insured employers are directly at risk for their medical dollars. For example, when … Read more